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How to notify a customer that their question has been answered
This article talks about how you can notify your customers of answers to the questions they had on a product(s) on your site.
Step 1: Login to AiTrillion and head over to the Question and Answer section under Reviews.
Step 2: Once there, click on the question and answer setting and head over to the email settings as Illustrated. Make your settings and hit save.
Step 3: Now everytime you answer a question for a customer you can choose to notify the customer of the answer by email!