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How to send email to a single Customer

Reach your customers via email to maintain healthy relationships with your customers. This is a step-to-step guide for sending emails to a single customer.


Step 1. Login to AiTrillion.

Step 2. Go to Email Marketing > Contacts > Lists.


Step 3. This screen will appear. Now click on Create New List as shown below in the screenshot. 


Step 4. Now, add Internal Name, External Name, and Description (Optional) of the list and click on the Save or Update button


Shopify Marketing Automation Platform

Step 5. After saving you can see the created list.


Step 6. From the sidebar go to Email Marketing > Contacts > All Contacts and click on the Timeline of the customer to whom you want to send the email.


Step 7. Now, click on the List tab and then click on the Add to List button as shown below in the snapshot.


Step 8. Now, select the list that you have created and click on Save to proceed.


Step 9. Now, go to Email Marketing > Campaigns


Step 10. Click on Create Campaign on the top right corner of the screen.


Step 11. Select the list that you have created under the Include List section and click on the Save and Continue buttons as shown below in the snapshot. You will see that 1 matched audience in the corner will appear (the number of customers that you have selected to send an email to)


Step 12. Create an email that you want to send and fill in all the mentioned fields.



Step 13. Click on Save and Continue. The email will be sent to the customer who has been selected.

Need Help?

Hope you find the guide helpful! If you have any feedback then please feel free to share it in the comments below.

Also, check our features page to know more about our marketing automation app- AiTrillion.

However, if you have any doubts or queries then reach us here. If you are interested in our app and want to check it by yourself then request for a demo.

Thanks for paying attention!!